State Farm® Insurance Agent Lisa Turbyville

"I’m 76 widowed with no children and I had a flood in my home in the middle of the night , I had no idea what to do this has never happened before and in a new home , I tried to stop the water myself not knowing where the shut off was . The fire dept was here , police , and my blood pressure was extremely high as I was knocked back many times from the water pressure , my master bath, closet, bedroom and basement was flooded . No help from State Farm once you go online which it was early mooring and that’s what was available to me . I did call there office but they weee so arrogant and rude . Would not discuss the situation , I neede d guidance my adjusted was of no help , I received a check made out to me and no letter so I thought it was for to get my home cleaned and money for items ruined . The very next day I get a call from Service master telling me I had their check I told them I didn’t . I knew my deductible was $1000 but they told me it was $4300. I have since found all I was right because we sold our other house and bought our new house in the same week. Everything was to remain the same. They just did it on their own and I’ve been telling them. I know that I didn’t do a $4300 deductible so they changed it on their own. I need proof with my signature on it that I changed it from 1000 to 4300. they are shady as hell and they are so arrogant that they can’t even say hey I’m sorry this happened to you. Is there anything we can do for you know but they can have coffee days in Belvedere and this day and Belvedere and that day in Belvedere, but to speak to one of their customers on the phone, that’s been there some 20 years. They don’t have time for that never ever what I speak to them again and they keep putting my husband’s name on the bills, even though he been deceased two years, I have no idea what their problem is, but they have a big one"

"Lisa was very helpful and concise in going over my Auto/Rental insurance overvvew."

"Had a great experience. Amanda answered all my questions and addressed all of my concerns."

"The staff in the office go above and beyond. I have been a customer for over 20+years and always get the help I need and get treated with respect."

"I have thoroughly enjoyed working with this office. Amanda is extremely quick at getting back to me, updating policies, etc. I appreciate the fast service and how friendly she is! Highly recommend!!"

"Enjoyed reviewing my policies. Quick and easy!"

"10 /10 would recommend! Learned so much about my policies and they helped me find the right fit for me. Always available to answer questions and I’m always satisfied leaving their office."

"Lisa and Jenny are outstanding, helpful, and go above and beyond to help, explain, and find answers to my questions! Keep up the great work!"

"very lovely and helpful staff!!!! super helpful for young people like me who are new to insurance!"

"Very unprofessional arrogantly addressing issues worst insurance agent ever poor service 0 rated I never experienced such terrible business service"

"While we all know insurance premiums are climbing to outrageous levels it’s important to have a good agent and Lisa and her team are easy to work with."

"Very polite, knowledgeable.. have had this SAME state farm office all my life as through the years each manager has promoted quality service with no problems like other offices i've heard about."

"Easy to work with and fair prices. Highly recommended."

"She was great helping me wit my insurance love state farm best insurance I've had thank u guys"

"I was contacted personally by my State Farm agent to discuss my policies and keep me up-to-date on changes and explain cost increases. I appreciated them reaching out to make sure I understood how the changes applied to me. Great customer service for sure."

"I love state farm! Not only do they care about the customer, they saved me alot of money. They take care of you like family."

"Lisa and Amanda are so easy to work with. They return your emails or calls right away. We have had other State Farm agents and these guys are so much easier to work with."

"Worst experience ever from a insurance agency. Canceled policy and went somewhere else way cheaper and they still took payment..what crooks"

"To keep it simple: You should be utilizing Lisa Turbyville and her team for your insurance needs. It's difficult to find a competent agent with a strong support team that work together. Lisa, and her team, are able to provide their services with outstanding professionalism I rarely find anywhere else. Her flexibility of scheduling an appointment makes it a simple process to handle business. My meetings with Lisa are empathetic and warm, not just as a show, but genuine to her personality and how it relates to each individual's situation. Her explanations on coverage needed, or not needed, is explained in clear and plain language that can be understood by anyone. I appreciate all the assistance Lisa and her group have provided in the past as well as present. I can continue to rely on her in the future to have my coverages taken care of for me. And I believe you should as well."

"Very friendly and helpful."

"All the staff at State Farm Agency Lisa Turbyville were very professional , courteous and helped me set up auto insurance policy quickly. Highly recommended, A+++"

"Lisa and her staff are fantastic. I never feel like I'm bothering them(I've had that with other companies) fast friendly caring"

"Ive been with Lisa Turbyville/state farm for close to 20 years now and have never had a problem with them . There always helpfull , friendly and the service has been great . I hope this location stays open as long as i have a ride . Thank you Miss. Turbyville !!!"

"They were very nice and they got my quote out fast with in a couple hours and then they saved me $150 a month. Highly recommend"

"It was great working with State Farm getting all our insurance together Special thanks to Jenna for her help"